Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
What is the typical shipping timeframe for furniture items?
Standard furniture orders are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.
Do you offer white-glove delivery and assembly?
Yes, we offer premium white-glove delivery for an additional fee, which includes room-of-choice placement, professional assembly, and removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled condition to qualify for a full refund.
How can I track my WittShop order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
Are your wood products sustainably sourced?
At WittShop, we prioritize sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood sources.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through Affirm for larger furniture purchases.